We deliver our Pomenia products worldwide!

We only use 100% safe payment methods. We accept Visa and Mastecard payments and PayPal-payments. After payment you will receive confirmation email from us.

Orders are processed within 24 hours of placing an order.

Estimated delivery time is 3-10 working days (3-6 days to Europe, 6-10 days outside Europe). Our main warehouse is in Lohja, Finland and we deliver packages every day (monday-friday).

With your delivery you will get a list of products bought which acts as a receipt for your purchase and guarantee. Prices are inclusive of VAT.

The products you ordered have a 14 days change and return right.

Company information:

Pomenia, Taikapöly Oy, Kievarintie 23, 08700 Lohja, FINLAND (+358 44 2801 601) VAT nro: FI26118808

If you have any questions, please contact us [email protected] – we’re happy to help you!

Information on our website

We try to keep daily updated info at our webpage. If you have a question for some product or order, please contact us [email protected]

Returns

The products you ordered have a 14 days change and return right. The returned product must be in an absolutely unused condition and in the original package. Mark your order number and a possible reason for the return (eg a broken product, wrong size, etc.) to speed up the operation. In all returns, we prefer you to contact us by email [email protected] or by phone +358 44 2801 601 before return. We return the cost of your retur package after we have the package.

Return address:

Pomenia, Kievarintie 23, 08700 Lohja, FINLAND

Packages damaged in transport

Sometimes it may happen that, in spite of careful packing during the transport packages may be damaged. Therefore, it is good when picking up the package to check the condition of the package in presence of the postman. If the package is damaged during transportation, and if the ordered product / goods are damaged, make a damage report in the post office as soon as possible. Then contact our Customer Service to arrange a new delivery for the product. In all cases, we prefer you to contact us by [email protected] or by phone +358 44 2801 601.

How to order?

Ordering and does not require registration

We are using only 100% safe payment and delivery methods.

We deliver to the customer a receipt (or invoice) for accounting purposes

Delivery orders will vary according to the products, which is indicated on the product page separately

Orders are processed within 24 hours of placing an order.

Our aim is to inform a product’s stock number to the customer directly to the online store. If you order the product (s) which is not available for one reason or another, we inform you by email and withdraw money. Refund of any purchase price to return to the customer as soon as possible, normally in 3-10 working days.

The products you ordered have a 14 days change and return right.

If you have any question, please contact us by email [email protected] or by phone +358 44 2801 601

Explore our online shop!